This document sets out the rules, rights, and responsibilities governing all members' use of the ceri88 platform. Please read it carefully before registering or using any of our services.
Key things you need to understand before using the ceri88 platform
Only individuals aged 18 and above are permitted to register and use the ceri88 platform. Identity verification (KYC) is required to confirm age eligibility before any withdrawal is processed.
Each player is only permitted to hold one active account on ceri88. Holding multiple accounts will result in all associated accounts being suspended and any winnings accumulated during that period being voided.
All bonuses are subject to specified wagering requirements. Bonuses cannot be withdrawn directly — they must be fulfilled through qualifying gameplay in accordance with each promotion's terms.
Players are fully responsible for keeping their account password confidential. ceri88 will never request your password through any communication channel. Enable two-factor authentication for added protection.
Withdrawals are processed within 30 minutes for accounts that have completed KYC verification. Daily and weekly withdrawal limits apply based on account level. Funds must originate from a legitimate source.
The use of automation software, player collusion to exploit games, identity fraud, and any attempt to manipulate the system are strictly prohibited and will result in immediate account closure.
By registering an account at ceri88 or use any part of our platform — whether via web browser, mobile app, or other device — you hereby agree to be bound by all terms and conditions contained in this document, together with Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and ceri88.
If you disagree with any part of these terms, you are not permitted to use the ceri88 platform and your account must be closed. Continued use of our platform following any notified amendment to the terms will be deemed acceptance of the amended terms.
These Terms and Conditions form a legally binding agreement between you (the player) and ceri88. Please ensure you fully understand the contents of this document. If you have any questions, contact our customer support team before registering.
To register and use the platform ceri88, you must meet all of the following eligibility requirements at all times:
Ceri88 is required by its licensing authority to carry out identity verification on all members. You will need to provide the following documents upon request:
Failure to complete KYC verification within the stipulated timeframe will result in your withdrawal being held until the verification process is complete. All submitted documents are securely stored using 256-bit SSL encryption and will not be shared with third parties without your consent, except where required by law.
Each player is only permitted to hold one active account at ceri88 at any time. This includes accounts registered using the same or different names, email addresses, phone numbers, IP addresses, or payment details.
You are fully responsible for:
Ceri88 will never ask for your account password via email, live chat, or phone. If anyone claiming to be from ceri88 requests your password, please ignore it and report it to our security team immediately.
Ceri88 reserves the right to temporarily freeze your account for security verification purposes, investigation of suspicious activity, or at the request of relevant authorities. During the freeze period, you will be unable to make deposits, withdrawals, or participate in games. ceri88 will notify you via your registered email regarding your account status as soon as possible.
Ceri88 supports a variety of local payment methods for the convenience of Malaysian players, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).
If your total deposits have not met the wagering requirement of an active bonus, your withdrawal will be held until that requirement is fulfilled. Check your bonus status under "My Account" before submitting a withdrawal request.
Ceri88 offers a wide range of bonuses and promotions from time to time to reward loyal players and welcome new members. Each bonus and promotion is subject to specific terms listed on the relevant promotions page, which form part of these general Terms and Conditions.
Ceri88 uses advanced detection systems to identify bonus abuse attempts. Activities considered as abuse include — but are not limited to — creating multiple accounts to repeatedly claim new member bonuses, colluding with other players to artificially meet wagering requirements, or employing betting strategies clearly designed to avoid risk while fulfilling bonus conditions.
Ceri88 reserves the right to cancel bonuses and any wins derived from them if abuse is found to have occurred. ceri88's decision in such matters is final.
All games available on the platform ceri88 uses a Random Number Generator (RNG) that has been verified and certified by a recognised independent body. This ensures that every game outcome is truly random and cannot be manipulated by any party, including ceri88 itself.
The following are strictly prohibited on the ceri88 platform and may result in immediate account closure and legal action:
Any account found to be involved in prohibited activities will be closed immediately without notice. All fund balances, bonuses, and pending wins in that account will be forfeited. ceri88 also reserves the right to report suspicious activity to the relevant authorities.
You may close your ceri88 account at any time by contacting our customer support team. Prior to closure, all valid fund balances will be processed for withdrawal once the relevant conditions have been met.
Ceri88 reserves the right to suspend or close your account without prior notice in the following situations:
Ceri88 provides the gaming platform on an "as-is" basis and makes no guarantees regarding uninterrupted availability. To the extent permitted by law, ceri88 is not liable for:
Ceri88's total liability to any player under any circumstances shall not exceed the net deposit amount made by that player in the 12 months preceding the claim.
Ceri88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to you via:
Amendments to the terms take effect as soon as they are published on our website, unless a different effective date is specifically stated. Your continued use of the ceri88 platform after an amendment notice is considered acceptance of the revised terms.
These Terms and Conditions are governed and interpreted in accordance with the laws applicable in the jurisdiction where ceri88 holds its operating licence. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through voluntary negotiation between both parties.
If a negotiated resolution is not reached within 30 days, the dispute shall be submitted to binding arbitration in accordance with the arbitration rules applicable in the relevant jurisdiction. The arbitration decision is final and binding on both parties.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, we encourage you to reach out to the ceri88 customer support team, available 24 hours a day, 7 days a week.
Live Chat: Available directly on the ceri88 platform — response in under 3 minutes.
Email: [email protected] — response within 24 hours on business days.
FAQ: Check FAQ page for answers to common questions.
For formal complaints regarding game outcomes or payment issues, please include your account number, the date and time of the incident, and a detailed description of the situation so we can assist you more efficiently and accurately.
By understanding our Terms and Conditions, you are now better prepared to enjoy a safe, fair, and enjoyable gaming experience alongside more than 500,000 ceri88 members across Malaysia.