Privacy Policy ceri88

This Privacy Policy is published by ceri88 and applies to all players who register, access, or use the ceri88 platform via any device or channel, including our official website at ceri88.pro and the ceri88 mobile app.

We understand that privacy is more than just a word — it is the trust you place in us every time you log in and play. That is why we are committed to being fully transparent about how your data is handled, from start to finish.

This policy explains what information we collect, why it is needed, who may view it, how long it is retained, and what choices you have as a player. By using the ceri88 platform, you agree to the practices described in this privacy policy.

Ceri88 only collects information that is genuinely necessary to provide a safe, fair, and legally compliant service. The following are the categories of data we collect:

A. Registration and Identity Information

• Full name as it appears on official documents
• Date of birth for age verification of the 18-year minimum
• Email address and mobile phone number
• Current residential address
• National identity card number (MyKad) for the KYC process
• Identity document images and verification selfies where required

B. Financial Information

• Payment method details used (bank account number, bank name, e-wallet number)
• Deposit and withdrawal transaction history
• Bonus and reward records received

C. Game Activity Data

• Game records, wagering, and results
• Game session times and duration
• Game preferences and playing habits

D. Technical and Device Data

• IP address and geographic location (city/state level)
• Device type, operating system, and web browser
• Cookie data and session identifiers
• Access time and activity logs within the platform

The data we collect is used responsibly and only for the following purposes:

Ceri88 will not use your data to make fully automated decisions that materially affect your rights without human involvement in the review process.

Ceri88 does not sell or rent your personal data to anyone. However, to provide a complete and legally compliant service, we may share data with the following parties in limited and controlled circumstances:

Payment Service Providers

Financial information that must be shared with FPX providers, local banks, and e-wallet operators such as Touch 'n Go and GrabPay to process your transactions. All such providers are bound by strict data protection agreements with ceri88.

Identity Verification (KYC) Provider

Your identity documents may be processed through an authorised third-party verification service to confirm the validity of your documents and your age. This process is a legal compliance requirement that cannot be avoided.

Regulatory and Law Enforcement Authorities

Ceri88 is legally required to share certain information with the relevant authorities upon official request, including gambling regulatory bodies, tax authorities, or law enforcement agencies in financial crime investigations.

Protecting your personal data is a responsibility we take seriously. ceri88 implements multiple layers of technical and organizational security to ensure your data remains protected at all times:

• Full encryption: All sensitive data is encrypted using 256-bit SSL/TLS standards during transmission and AES-256 during storage on our servers
• Two-factor authentication (2FA): An additional security layer is available on all player accounts to prevent unauthorized access
• 24/7 Monitoring: Our cybersecurity team continuously monitors systems to detect and respond to any threats
• Periodic penetration testing: Our systems undergo periodic independent security testing by certified third-party security specialists
• Data segregation: Player data is stored in an isolated environment with strict role-based access controls
• Incident response plan: ceri88 has clear procedures for responding to data breaches, including notification to affected players within the timeframe required by law

While we take all reasonable precautions, no online system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials.

Ceri88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how players use the platform to help us improve the overall experience.
• Functional Cookies: Stores your preferences such as language, set betting limits, and display settings for ease of use.
• Analytical Cookies: Helps us understand overall platform usage patterns for service improvement purposes.

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the ceri88 platform.

Ceri88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law.

• Active account data: Retained throughout the period your account is active and for an additional period after account closure as required by law
• KYC records and identity documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering legal requirements
• Financial transaction records: Retained for 7 years in accordance with Malaysia's tax and financial legal requirements
• Technical and security logs: Retained for 90 days for security incident investigation purposes
• Customer support communication data: Retained for 2 years after the last interaction

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and ceri88's privacy policy, you have the following rights regarding your personal data:

To exercise any of the above rights, contact our data protection team by email at [email protected]. All requests will be processed within 14 working days. We may need to verify your identity before processing requests related to your personal data.

The ceri88 platform is strictly for individuals aged 18 years and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, the account in question will be closed immediately and all related data will be deleted as soon as possible. Parents or guardians who find that their children have registered on our platform are advised to contact the ceri88 support team immediately.

Ceri88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. The "Updated" date at the top of this document indicates when it was last reviewed.

For amendments that are material and significantly affect your privacy rights, ceri88 will provide at least 30 days before the amendment takes effect, via email to your registered address or a prominent notice on the platform. Continued use of the ceri88 platform after the amendment's effective date constitutes acceptance of the revised policy.

If you have any questions, concerns, or complaints regarding how ceri88 handles your personal data, we encourage you to contact us directly. Our data protection team is ready to assist and will respond to every inquiry with the utmost seriousness.

If you are not satisfied with our response, you have the right to file a complaint with the Malaysian Personal Data Protection Commissioner or the relevant regulatory body in your jurisdiction.